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Automotive Service
Managed Care

Driving the business

In the automotive service industry there is a growing movement toward larger franchised operations. These organizations provide a business format or model to help ensure profitability for each franchisee.

A large task for the franchise is helping the franchisee understand and utilize the franchise format in a way that ensures profitability. Several ‘players’ both inside and outside the franchise perform this task. Franchise regional managers provide assistance 
and literature outlining recommended operational procedures. Business consultants provide on site evaluations, ‘best practice‘ guidelines, and specific recommendations as directed by the franchise. Service providers handle discrete activities like mailing service reminders, providing accounting services, or placing local advertising. Equipment and part distributors deliver operational equipment and franchise branded parts directly to the service facility. The franchise may provide or recommend an approved business information system like a point of sale system that complies with the business format.
Driving the business

Hands on the wheel

Visualize and analyze

Communicate important findings

Driving toward the destination

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